Our Methodology

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How we do it

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Execution Methodologies

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User Management & Adoption

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Project Governance

Case Studies

Slide 1

Salesforce CRM

Client – Leading Indian university with 134 programmes
Challenge – Diverse and disparate systems for UI
Approach – Unified portal integrated with legacy systems
Solution – Campus 360 (Student, Staff, Academics, Finance)
Business Value – One point data delivery channel

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Slide 1

Salesforce Marketing Cloud

Client – Public university with campus & online offerings, USA
Challenge – Blanket marketing strategy costly and ineffective
Approach – Implementing Salesforce marketing cloud (SMC)
Solution – SMC integrated with 3rd party marketing channels
Business Value – Personalized campaigns and marketing

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Slide 1

Salesforce Service Cloud

Client – State government health insurance marketplace, USA
Challenge – Incompatible & outdated service support system
Approach – Migrating from incumbent CRM to Salesforce
Solution – Salesforce service cloud with ERP integration
Business Value –Omnichannel support and data integrity

servicecloud
Slide 1

Salesforce Commerce Cloud

Client – Auction style shopping channel & online retailer, UK
Challenge - Redundant Demandware constructs
Approach – Enhancing and streamlining SFCC SFRA cartridges
Solution – Revamping storefront & integration with Einstein
Business Value – Improved website performance by 35%

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Highlights

Technoligy

  • Automate Sales the Business Setup in UAE with Finance Integration

  • Lead and process for effective business handling for Partners.
     

  • Salesforce Sales Cloud, Community cloud & Jitterbit

  • No. of Users: 400 (Salesforce + Partner Community)

  • Salesforce Lightning

Current State / Challenges

  • CBS business rests on the pillars of corporate governance, fairness, integrity, responsibility and accountability, disclosure and transparency.

  • Supporting our clients impeccably with in-house professional talents, innovative technology and through our network of valued partners in all sectors.

  • Dedicated to excellence so that our clients and stakeholders grow and prosper sustainable businesses.

  • Providing unrivalled superior added-value services efficiently.

Benefits / Results

  • Automate the Business setup process in UAE.

  • Sales insights through reports which help to forecast their business.

  • Effective ways of collaboration with their Partners.

  • Partner Community implementation

  • Integration between the Finance system with salesforce.

  • Employee Management implementation

Highlights

Technoligy

  • Automate the Business Setup in UAE with Finance Integration

  • Lead and Sales process for effective business handling for Partners.

  • Salesforce Sales Cloud, Community cloud & Jitterbit

  • No. of Users: 40 (Salesforce sales cloud)

  • Salesforce Lightning

Current State / Challenges

  • StorIT Distribution is the Middle East’s leading Specialist IT Distributor of Enterprise Data Storage, Data Protection and Data Management Solutions. Incorporated in year 2002, StorIT is based out of Dubai, UAE.

  • With active operations spanning more than 12 countries across the region, StorIT works with a wide Reseller Channel Network, comprising Value Added Resellers and Solution Providers, in offering comprehensive turnkey solutions to customers in the SMB, SME and High Enterprise Segments of the market

Fusion Solution

  • Fusion Solutions to automate the business process and capture the leads from their website.

  • Automated the Order generation from quote based on the customer approval defined on the quotation.

  • Target management for their Sales Rep.

  • Multi Languages are enable to manage their product with different currency.

  • Enable user friendly  Reports & Dashboard across business operations

  •  Effective measurement of target vs. achievement

Benefits / Results

  • Lead Management

  • Opportunity Management

  • Forecast Management

  • Quota Management

  • Account / Customer Management

  • Activity Management

  • Quotation and Sales Order Management

  • Quotation Discount Approvals

  • Order Automation

  • Alerts

  • Product and Price Management

  • Inventory Management

  • Reports and Dashboard to measure business

Highlights

Technoligy

  • Quote Process Automation (Approval Process)

  • Generate the Diagnostics & Repair Quotes automation

  • Salesforce Sales Cloud, Community cloud & CX Connectors

  • No. of Users : 90 (Salesforce sales cloud & Community Cloud)

  • Salesforce Lightning LWC.

Current State / Challenges

  • The Mize Digital Product Catalog makes delivering rich product content easier. Create a better customer experience by putting product specifications, accessories, digital assets, and more in any language on any device, enhancing customer engagement and increasing sales.

  • Today’s connected customers expect to find the product information they need instantly on any channel of their choice to make the purchase decisions. Rich Product content is central to a connected customer experience that leads to better customer engagement while increasing sales.

Fusion Solution

  • Fusion Solutions to automate the MIZE business process and capture the leads from their website.

  • Automated the Order generation from quote based on the customer approval defined on the quotation.

  • Developed Custom Salesforce Solutions  for Mize to use their Mize Product within salesforce.

  • Enable user friendly  Reports & Dashboard across business operations

  •  Effective measurement of target vs. achievement

Highlights

Technoligy

  • Migrated the Salesforce Classic into Lightning Experience.

  • Updated their Existing Outlook Implementation into Activity Capture.

  • Migrated their Attachments into Files.

  • Salesforce Sales Cloud, Community cloud & Jitterbit

  • No. of Users : 800 (Salesforce sales cloud App Cloud)

  • Salesforce Lightning

Current State / Challenges

  • Networks are the lifeblood that organizations rely on to survive in modern business. Whether large or small, Allied Telesis understands the challenges organizations face. With over 30 years of industry experience, we can help you build the secure, reliable, high-performance network that your digital transformation journey requires.

  • Current challenges are their users are using the salesforce classic not on the LEX, As Fusion Solution we helped them to migrate their Salesforce Classic into LEX..

Fusion Solution

  • Fusion Solutions helped AT to migrate  their salesforce classic into Lightning Experience.

  • Provided User Training and Manual about the transition between Salesforce classic and Lightning Experience.

  • Enable user friendly  Reports & Dashboard across business operations in LEX.

  •  Converted their existing JavaScript Button into Salesforce actions and flows.

  • Migrated their different region users from Classic into LEX.

Benefits / Results

  • Lead Management

  • Opportunity Management

  • Quota Management

  • Account / Customer Management

  • Activity Management

  • Quotation and Sales Order Management

  • Quotation Discount Approvals

  • CPQ Implementation

  • Alerts

  • Product and Price Management

  • Ring Central App Exchange Product

  • Reports and Dashboard to measure business

 

Want To Know More ?
Call Us For Free Consultation

+1 972-401-3771

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